Terms and conditions
The purpose of this site is only the SALE of music in whatever known and available media format and musical related merchandise (t-shirts, dvds, etc). For no reasons this site means to be of your reference for any other purpose, being it political, ideological or promotional.
PAYMENT METHODS: We accept PayPal Shopping Cart for its ease of use, total security and Worldwide Acceptance. Please visit www.paypal.com to learn more about this service. The prices on the site are based on € (Euro), this is the sole currency accepted. We accept Bank Transfer in Euro currency from EU Countries only.
INFO AND CUSTOMER ASSISTANCE : If you need assistance or more informations you can send an email to : gnosi @ clavisecretorvm.com (remove the spaces)
FREQUENTLY ASKED QUESTIONS (F.A.Q.)
What can I do if your parcel is late? Please do not complain after 7 days after your order! Although the post service that we use is normally quick, some delays might happen. For sure you have to send us an email if no parcel shows up after 3 weeks from your payment. Send us an email with your address and order date to : gnosi @ clavisecretorvm.com
Will the listed products be always available? We give no such guarantee. In particular for those titles listed as Limited edition or limited stock
What are your shipping options? There are basically two options, registered and not registered packages. We always suggest to use the registered option in order to track your order. We're not responsable for packages lost.
Can I return an item if I don't like it? No.
Why to sign our newsletter? Do it if you wanna receive news concerning releases and having a priority in the pre-orders in some releases
Is it possible to place some changes to my order? It is not possible to modify your order after that you have filled in your payment form.